Supporting facilities management and specialising in education, healthcare, retail, and manufacturing across the UK
Facilities Management. Delivered Differently.
Transparent, reliable services that raise standards, reduce stress, and keep your buildings running exactly as they should.
Optimum — Where people come first, performance is proven, and transparency is standard.
You Deserve Better Than Broken Promises.
Most facilities teams struggle with:
- Inconsistent standards and reactive management
- Lack of transparency or clear reporting
- Providers who promise innovation but deliver excuses
You’re not alone and it’s not your fault. The industry has normalised poor communication, outdated systems, and minimal accountability.
At Optimum, we decided to change that.
The Optimum Way: Where People and Performance Meet
We’ve built a smarter approach to facilities management — powered by technology, transparency, and teamwork.
Insight-Driven
Management
Data-backed auditing, KPI tracking, and live reporting give you complete visibility and control.
Our digital contract monitoring sheets show exactly what’s being delivered, when, and how performance measures up — so you always know where you stand.
01
Empowered People Platform (Connecteam©)
We invest in our people because we know they’re the foundation of exceptional service.
Through Connecteam©, every team member receives real-time training, instant access to compliance material, communication, and support — creating a connected workforce that consistently delivers higher standards.
02
Continuous Improvement Cycle
Our partnership doesn’t stop at delivery.
We meet regularly to review progress, analyse results, build relationships and proactively enhance your facilities strategy — ensuring standards don’t just stay high, they keep getting better.
03
Proven Performance in Every Partnership
We let the results speak for themselves.
Behind every contract is transparent reporting, measurable improvement, and long-term partnership growth.
5-Year+ average client partnership
A reflection of consistent delivery, transparency, and trust across every sector we serve.
98%
Client retention rate through consistent service delivery and proactive support.
475,000 + sq ft
Facilities serviced and maintained daily via our daily cleaning and long term commercial agreements.
48 Hours
Average turnaround for reactive works and compliance requests.
100% Transparency
Every KPI tracked and shared via digital contract monitoring and presented monthly.
Growth built on trust
Built on consistent delivery, strong people, and transparent reporting.
Every number tells a story — of higher standards, stronger partnerships, and a team that cares about the details.
Trusted by Leading Organisations Across Education, Healthcare, Retail, and Manufacturing
” As a business we decided to outsource our cleaning requirements after many years of managing the operation in-house. From the day that we awarded the contract to Optimum they made a huge impact to our site, the cleaning standards improved to an exceptional level and their ongoing support with other services has been a huge help. “
Business Support Manager – BMTR
“We are particularly impressed with the periodic review meetings facilitated, where management formally present all contractual data within their reporting system, this truly is a unique, transparent, and useful exercise for our operational teams and senior management.”
CEO, Executive Headteacher – Lordswood Boys School
“Since their start date, we have been impressed with their knowledge and expertise and from their date of appointment, they have facilitated all building PPM and cleaning services through one managed commercial agreement.”
CFO - Warwick Acoustics
“One of the most beneficial improvements made since their takeover is their flexibility in their agreements, any hours that may not be implemented through operational challenges are transparently banked and reported on, allowing us to re-invest into additional services such as deep cleans or external building works.”
Facilities Manager - Eurofins Forensic Services
Your Strategic Partner in Facilities Excellence
Optimum isn’t just a contractor; we become an extension of your organisation.
We offer a complete suite of services under one transparent partnership:
Daily Contract Cleaning
End of Project & Deep Cleaning
Grounds & External Maintenance
Washroom & Hygiene Services
Pest Control
Window, Carpet & Specialist Cleaning
High-Level & Access Works
Kitchen & Extraction Cleaning
Every service is delivered with data-backed accountability and trained people who care.
Why Organisations Choose Optimum Managed Services
Transparency First
Live KPI dashboards and contract monitoring — no surprises.
People-Centric Culture
Our trained, motivated teams deliver consistently exceptional results.
Sector Expertise
Deep experience in education, healthcare, retail, and industrial environments.
Technology-Enabled
Our systems integrate seamlessly into your operations.
Values-Driven
Integrity, accountability, and continuous improvement at every level.
Sustainability
Rest assured that we care about environmental impact and sustainability as much as you do.
When you partner with Optimum, you get clarity, confidence, and measurable performance, not just a cleaning contract.
A Facilities Partner That Finally Puts You Back in Control
Most providers give you vague reports and inconsistent service. We do things differently.
Optimum brings you clear data, reliable delivery, and a team trained and supported to the highest standard — so your facilities run smoothly without constant firefighting.
What you get:
- Transparent reporting you can trust
- Consistent performance you don’t need to chase
- A people-first team who take pride in your site
- A partner who helps you stay ahead, not react late
Total Transparency. Every Step of the Way.
We don’t hide behind vague reports, empty promises or excuses.
Every client gets:
Clear KPIs and live contract dashboards
Regular review meetings with senior management and familiar faces
Proactive recommendations for improvement and investments
Because true partnership means you always know exactly what’s happening, why, and how we’re contributing to support your operations.
Ready to Experience the Optimum Standard?
Let us LISTEN about what’s working — and TALK about what could be better.
Rated 5 Out Of 5 By Our Clients
Book your Discovery Call today to see how a transparent, technology-driven partnership can transform your facilities and ease your operations.